How long should my battery last?
Our extended battery is double the capacity of your original battery. So you will generally receive 2 times the capacity of the standard battery with the same amount of use.
How to maximize the extended battery potential?
To get the full extent of your new battery please follow the conditioning cycles.
How long should I charge my battery for?
Depending on the size of your battery we recommend 9 to 10 hours of consecutive charging. If your battery is 4500mah or higher you would want to charge your battery for at least 10 hours. Even when it says that it is fully charged keep charging overnight. If you don't the battery will show that it is draining quickly. Your phone will take a little while to adjust to the new battery capacity. The phone will think that it is fully charged but it is not. The battery will charge the rest of the way slowly all night. That is why the charging time is longer than standard batteries.
Why is my battery not fully charged?
There could be many reasons your battery is not fully charging. The most common are not allowing the battery the full length needed to fully charge. Batteries 4500mah or higher would need to charge for 10Hr. If you can not fully charge your battery after 10+ hours please contact us via email at email@example.com or by phone at 1-888-663-5998
My battery has a bulge in the middle. What does this mean?
There are a few reasons for this. If your battery is over a year old it could mean your battery is seeing its last days. If you’ve only had it for several months it could be due to improper charging. If you are still within warranty please contact firstname.lastname@example.org. For proper battery care please refer to this link.
My backplate (back cover) cracked. How do I get a replacement?
If your battery is still fully functional but the cover has cracked please click here to purchase a replacement cover. If you just received your battery and the cover arrived cracked or cracked within a few days of use please contact email@example.com.